INFO

PAYMENT OPTIONS

We accept MasterCard and Visa credit cards.

visa : mastercard

Payment by cards is provided by the LiqPay instant payment service, which ensures the high level of security of your card data. Payment transactions are confirmed by the password sent to you in SMS.

DELIVERY OPTIONS

The terms and the cost of delivery are indicated after you fill out the form during the checkout process. The tracking number of your parcel will be sent you by email after shipment. If the country you have listed is not in the list of countries that are being delivered by the postal service “Nova Poshta”, then you can contact the manager at anais.bijouterie@gmail.com and you will be advised on the matter of delivery to your country.

Shipment status

You can check the status of your order by entering the number of the consignment note you receive at your email address after paying for the purchase on the Nova Poshta website in the special “track” field. If you have difficulty tracking the parcel, you need to send an email to anais.bijouterie@gmail.com with your order number and our manager will help you to find out the delivery status.

In case the jewelry item is not available

Please contact the manager by email anais.bijouterie@gmail.com and tell the name of the product you have selected to find out the terms for making jewelry item. After that, you will be contacted and notified the exact date of production. Custom-made items are provided in the order of the queue.

Still have questions?

Leave your question in the form below and our manager will contact you as soon as possible.